Refunds Policy

At Bright Becoming, we want you to love your guided journal and feel confident in your purchase. We stand behind the quality of our products and your satisfaction is important to us.

Our 90-Day Satisfaction Guarantee

We offer a full refund within 90 days of receiving your journal. We understand that sometimes a product isn't the right fit, and we want you to feel completely comfortable with your purchase.

How to Request a Refund

To initiate a refund, simply contact our support team at support@brightbecoming.com with the following information:

• Your order number
• The reason for your refund request (optional, but helps us improve)
• Whether you'd like a refund to your original payment method or store credit

Our team will respond within 1-2 business days to process your request.

Refund Process

Once your refund request is approved:

• Refunds are processed within 5-7 business days
• The refund will be issued to your original payment method
• You'll receive a confirmation email once the refund has been processed

Conditions

• Journals must be requested for refund within 90 days of the delivery date
• We do not require you to return the journal—keep it or pass it along to someone who might benefit from it

Questions?

If you have any questions about our refunds policy or need assistance with your order, please don't hesitate to reach out to our support team at support@brightbecoming.com. We're here to help!